Anthony M. Moore
Business Systems Analyst |
Senior QA Analyst | Agile Delivery
Target Roles
Senior QA Analyst
Business Systems Analyst
Product Owner
My work spreads across 25+ years, I have built and executed testing strategies, gathered and documented business requirements,
led Agile teams, and helped organizations ship better products across finance, healthcare, ecommerce, and education.
In recent years I have applied that same process discipline to building and running consulting operations: implementing CRM systems, designing client onboarding workflows, creating operational documentation, and delivering business systems support for entrepreneurs and independent service providers.
That combination is intentional. Most QA professionals do not have deep business operations experience. Most consultants do not have 20 years of hands-on QA and BA work behind them. I bring both.
My goal is simple: help organizations deliver better technology solutions while improving the processes and communication that support them.
About
Career Highlights
20+ years in Quality Assurance, Business Analysis, and Agile Delivery
Supported Fortune 500 organizations including Citigroup, Disney, Publix, WellCare, Partners Federal Credit Union, and AssistRX
Led QA teams of 15+ professionals across onshore and offshore environments
Certified Scrum Master with experience leading Agile teams across QA, business analysis, and delivery initiatives
Reduced test cycle time by 50% through automation and process improvements
Improved defect resolution speed by 25% through workflow and triage improvements
Built and documented 50+ SOPs, workflows, and operational guides across multiple industries
Implemented CRM, onboarding, and business systems solutions across 20+ consulting engagements
Quality Assurance & Testing
Manual testing, regression testing, UAT, API validation, and defect management across the SDLC. Led QA teams of 15+, reduced test cycle times by 50%, and improved defect resolution speed by 25%
Requirements gathering, user stories, acceptance criteria, process mapping, and documentation. Delivered solutions across Fortune 500 organizations and consulting engagements to improve workflows and business outcomes.
Business Systems Analysis
Core Strengths
Certified Scrum Master with experience leading sprint ceremonies, backlog refinement, impediment removal, and cross-functional collaboration. Supported Agile adoption efforts that improved deployment efficiency by 40%.
Agile Delivery & Scrum
CRM implementation, client onboarding, workflow design, SOP development, and knowledge base management. Built operational systems and support processes across 20+ consulting engagements.
Operations & Business Systems
Resume
Select the resume that best aligns with your opportunity.
Manual testing, UAT, API testing, Agile delivery.
Best For
QA Analyst
QA Lead
UAT Analyst
Requirements, user stories, process improvement.
Best For
Business Analyst
Product Owner
Implementation Specialist
Senior QA
Analyst Resume
Business Systems
Analyst Resume
Recruiters and hiring managers may download the resume that best aligns with the opportunity.
My Work
Multi-channel athlete development platform delivering live programs, virtual events, digital products, and customer support workflows for student-athletes and families. Built and operated end-to-end. From onboarding, curriculum, documentation, and delivery systems to on-court
training.
CoachAnthonyTTY
Athlete Development Platform
QA discipline and systems thinking applied to entrepreneurial and small business operations. CRM implementation, workflow design, SOP development, and digital infrastructure for independent service providers across San Antonio
and beyond.
S.A. Moore Consulting Group
Business Systems Consulting
Anthony M. Moore
Location Preference
Remote
Hybrid
On-site — San Antonio, TX
Contacts
AnthonyQA@gmail.com
726-231-4440